In a world where rapid technological advancements, generative AI, and shifting workplace dynamics are redefining leadership, how can leaders stay ahead while keeping humanity at the core? In this thought-provoking episode, Dr. Christie Smithโrenowned leadership expert and author of Essential: How Distributed Teams, Generative AI, and Global Shifts Are Creating a New Human-Powered Leadershipโjoins John R. Miles to explore what it truly means to lead with emotional maturity, purpose, and connection.
As organizations navigate unprecedented challenges, Dr. Smith unveils the critical role of belonging, well-being, and human-centric leadership in building resilient, high-performing teams. Tune in to discover the essential traits of the leaders who will shape the future of work.
Want to learn the 12 philosophies that the most successful people use to create a limitless life? Order John R. Milesโs new book, Passion Struck: Twelve Powerful Principles to Unlock Your Purpose and Ignite Your Most Intentional Life.
“We must honor our people by recognizing that purpose, agency, well-being, and connection are not just encouraged but required for the future of business.”
dr. christie smith
In case you didnโt already know it, John R. Miles (@John_R_Miles) takes your comments and questions for Momentum Friday right here every week! If you want him to answer your question, register your feedback, or tell your story on one of our upcoming weekly Momentum Friday episodes, drop us a line at [email protected]. Now, letโs dive in!
Listen to the episode on Apple Podcasts, Spotify, Podcast Addict, Pocket Casts, Stitcher, Castbox, Google Podcasts, Listen Notes, Amazon Music, or on your favorite podcast platform. You can watch the interview on YouTube below.
The Future of Leadership: How Emotional Maturity and Belonging Shape Success
In this episode, Dr. Christie Smith dives deep into the evolving landscape of leadership and the critical role emotional intelligence plays in navigating todayโs workplace challenges. She discusses why traditional leadership models are falling short and how leaders must prioritize purpose, agency, and connection to create thriving teams. From the impact of distributed workforces to the rise of the Chief Heart Officer, Dr. Smith explores how forward-thinking organizations are embracing human-centered leadership to drive success. This conversation is a wake-up call for leaders looking to foster belonging, adapt to technological disruptions, and cultivate high-performing, emotionally mature teams.
What Youโll Learn in This Episode With Dr. Christie Smith:
- Emotional maturity is essential โ Todayโs leaders must go beyond technical skills and develop deep emotional intelligence to lead effectively.
- Belonging drives engagement โ Employees perform better when they feel truly valued and connected to their team and mission.
- The role of the Chief Heart Officer โ Companies are creating leadership positions dedicated to fostering culture and human connection.
- AI and technologyโs impact โ The rise of generative AI is reshaping leadership, but human skills like empathy remain irreplaceable.
- Long-term leadership matters โ The best leaders focus on sustainable success rather than short-term gains.
- How to become an emotionally mature leader โ Practical steps for listeners to cultivate self-awareness, empathy, and resilience in their leadership style.
WHY IS THIS EPISODE WITH CHRISTIE SMITH A MUST-LISTEN?
This episode is a powerful guide for anyone navigating the evolving world of leadership. Whether youโre an executive, team leader, or aspiring changemaker, Dr. Christie Smith offers invaluable insights into what it takes to lead with heart and intelligence in an era of rapid change. If you want to build stronger teams, inspire innovation, and future-proof your leadership approach, this conversation is one you canโt afford to miss.
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The Future of Work and the Skills Leaders Need to Thrive in a Tech-Driven World
Throughout this fascinating Passion Struck Podcast conversation, Fortune 500 Companies Expert Advisor and Author, Dr. Christie Smith, brought to light the rapidly shifting nature of work and the evolving skills leaders must develop to stay ahead. She explored how distributed teams, generative AI, and global shifts are fundamentally reshaping organizations, a central theme in her book, Essential: How Distributed Teams, Generative AI, and Global Shifts Are Creating a New Human-Powered Leadership.
The Future of Work: Whatโs Changing?

The workplace is undergoing a profound transformation, driven by automation, remote work, and the increasing demand for human-centered leadership. Dr. Smith highlighted that while technology accelerates efficiency, it also challenges leaders to rethink how they foster culture, engagement, and team cohesion. Employees are no longer tethered to physical offices, meaning that effective leadership requires a greater emphasis on trust, autonomy, and purpose.
One of the most significant shifts is the demand for adaptability. As work structures become more fluid, organizations must embrace continuous learning and skill development. Traditional career paths are being replaced by dynamic, skills-based models where employees must remain agile, constantly upskilling to remain competitive. Dr. Smith emphasized that the companies thriving in this environment are those that prioritize lifelong learning and create ecosystems where employees can evolve alongside technological advancements.
The Impact of Technology on Leadership and the Workplace: Technology, particularly AI and automation, is rapidly redefining how work gets done. However, as Dr. Smith pointed out, the rise of generative AI doesnโt mean the replacement of human leadershipโit means a greater need for emotionally intelligent leaders who can navigate complexity with empathy and vision.
She shared how AI can streamline processes and boost productivity, but it also brings challenges, such as widening skill gaps and potential disconnects between employees and their organizations. Leaders must balance the efficiency of automation with the need for human connection, ensuring that employees feel valued and supported rather than replaced.
Dr. Smith also stressed that human skillsโlike critical thinking, collaboration, and emotional intelligenceโwill define future-ready leaders. While technical skills remain important, the ability to inspire, communicate effectively, and create psychologically safe workplaces will differentiate exceptional leaders from those who struggle to adapt.
How Leaders Can Prepare for the Future of Work
To stay ahead in this rapidly changing landscape, Dr. Smith encouraged leaders to:
- Embrace continuous learning โ Developing a growth mindset and encouraging employees to reskill will be critical for long-term success.
- Prioritize purpose and connection โ In a world of automation, leaders must be the human glue that keeps organizations aligned, engaged, and motivated.
- Leverage AI as an enabler, not a replacement โ The most successful organizations will integrate technology in ways that enhance human potential rather than diminish it.
- Cultivate adaptability โ Change is constant, and the leaders who thrive will be those who view disruption as an opportunity rather than a threat.
As Dr. Smith eloquently put it, “The future of work isnโt just about technologyโitโs about the ability of leaders to create environments where both people and technology work in harmony to drive innovation and success.”
This episode offers invaluable insights for leaders navigating the seismic shifts in todayโs workplace. If youโre looking to future-proof your leadership approach, embrace human-powered leadership, and prepare for the evolving demands of work, this conversation is a must-listen.
THANKS, CHRISTIE SMITH
If you enjoyed this interview with Dr. Christie Smith,ย let her know by clicking on the link below andย sending her a quick shout on Instagram
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RESOURCES FROM THE SHOWย WITH CHRISTIE SMITH
Please note that some of the links on this page (books, movies, music, etc.) lead to affiliate programs for which The Passion Struck podcast receives compensation. Itโs just one of the ways we keep the lights on around here. Thank you so much for being so supportive!
- Dr. Smith’s Website
- Dr. Smith’s Instagram
- Dr. Smith’s LinkedIn
- BUY Christie’s Book Essential: https://amzn.to/3FQS5ma
- Passion Struck Core Value System: https://passionstruck.com/the-passion-struck-core-belief-system/
- Listen to Passion Struckโs interviews with New York Times bestselling authors Gretchen Rubin and Seth Godin.
- Check out Passion Struckโs Episode Starter Packs on Spotify or Passion Struck starter packs to get started with the podcast.
My solo episode on 4 Powerful Trust-Building Exercises for Strong Teams and Relationships
Can’t miss my episode with Gabriella Rosen Kellerman on Thriving in the Future of Work
My episode with Ethan Mollick on the Impact of AI on Life and Work
Catch my interview with Morgan Housel on How to Use the Past Wisely to Forge the Future
Listen to my interview with Jacob Morgan on the Vital Power of Leading With Vulnerability
About Todayโs Guest, Dr. Christie Smith

Dr. Christie Smith is a globally recognized expert in leadership, organizational transformation, and the future of work. With decades of experience advising Fortune 500 companies, she has helped organizations navigate complex shifts in workplace culture, diversity, and technology. As the author of Essential: How Distributed Teams, Generative AI, and Global Shifts Are Creating a New Human-Powered Leadership, Dr. Smith explores the evolving role of leaders in an increasingly digital and decentralized world.
Previously, she held executive leadership roles at Deloitte, Apple, and Accenture, where she spearheaded initiatives focused on inclusive leadership, workforce strategy, and enterprise-wide transformation. Her insights on emotional intelligence, skills development, and the intersection of technology and leadership have made her a sought-after speaker, consultant, and thought leader.
Dr. Smith is passionate about redefining leadership for the modern eraโemphasizing adaptability, human connection, and purpose-driven decision-making. Whether advising C-suite executives or mentoring emerging leaders, her mission remains clear: to equip organizations with the tools and mindset needed to thrive in an ever-changing global landscape.
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