In this episode, Andrew Brodsky, author of Ping: The Secrets of Successful Virtual Communication, dives deep into the challenges and opportunities of connecting in today’s digital workplace. As virtual communication continues to shape how we work and build relationships, Andrew shares powerful insights from his PING framework to help you be seen and heard, without being always available.
Whether you’re struggling with email overload, Zoom fatigue, or maintaining trust remotely, this conversation will inspire you to rethink your communication habits and thrive in a world where connection is more important than ever.
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“You should pause and question your communication, assumptions, and decisions. We lose so much time just going with the flow… When you actually stop and take a strategic approach to communication, not only can you improve your productivity, you can improve your relationships, and you can improve your overall well-being.”
andrew brodsky
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Listen to the episode on Apple Podcasts, Spotify, Podcast Addict, Pocket Casts, Stitcher, Castbox, Google Podcasts, Listen Notes, Amazon Music, or on your favorite podcast platform. You can watch the interview on YouTube below.
Mastering Virtual Communication: Practical Tips from Andrew Brodsky
In this episode, Andrew Brodsky explores the realities of virtual communication and how it impacts workplace connection, productivity, and trust. He breaks down common pitfalls—like assumptions about urgency and multitasking—and shares actionable strategies for creating a communication culture that respects boundaries and enhances clarity. Andrew’s approach empowers listeners to pause, question their communication habits, and adopt smarter, more intentional ways of interacting remotely.
On This Episode with Andrew Brodsky, You’ll Learn:
- Understanding communication assumptions: How misplaced expectations about response times increase stress and reduce focus.
- The PING framework: A strategic method for choosing the right communication channel for every message.
- The value of disconnecting: Why setting clear boundaries improves well-being and workplace engagement.
- Building trust remotely: Practical ways to prevent misunderstandings and foster genuine connection.
- Navigating AI in communication: What AI can and cannot replace when it comes to authentic human interactions.
- Making communication explicit: Encouraging teams to discuss and align on communication preferences to reduce friction.
WHY IS THIS EPISODE WITH ANDREW BRODSKY A MUST-LISTEN?
Virtual communication has become the backbone of modern work, but many still struggle with overload, misinterpretations, and burnout. This episode offers clear, research-backed insights and tools to not just survive but thrive in a digital environment. Whether you lead teams or collaborate as a remote worker, Andrew’s practical advice will help you communicate more effectively, build stronger relationships, and reclaim control over your time and attention.
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What’s the PING Framework and Why It Matters for Virtual Communication
One of the coolest parts of our conversation with Andrew Brodsky was diving into his PING framework — a smart way to figure out the best communication method for any situation. From emails and instant messages to video calls, PING helps you avoid the common traps of digital overload and miscommunication.
Andrew breaks it down in his book Ping: The Secrets of Successful Virtual Communication, showing how a little thoughtfulness about “how” and “when” you communicate can make a huge difference in productivity and connection. It’s definitely a key takeaway that will change how you handle your day-to-day virtual interactions.
Thanks, Dr. Andrew Brodsky
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RESOURCES FROM THE SHOW WITH DR. ANDREW BRODSKY
Please note that some of the links on this page (books, movies, music, etc.) lead to affiliate programs for which The Passion Struck podcast receives compensation. It’s just one of the ways we keep the lights on around here. Thank you so much for being so supportive!
- Andrew Brodsky’s Website
- Andrew Brodsky’s Twitter
- BUY Andrew’s Book ‘PING”
- APA’s recognition of mattering as critical to child mental health
- Passion Struck Core Value System: https://passionstruck.com/the-passion-struck-core-belief-system/
- Listen to Passion Struck’s interviews with New York Times bestselling authors Gretchen Rubin and Seth Godin.
- Check out Passion Struck’s Episode Starter Packs on Spotify or Passion Struck starter packs to get started with the podcast.
Can’t miss my episode with Ethan Mollick on the Impact of AI on Life and Work
Catch my interview with Simone Stolzoff on the Amazing Art of Finding Work-Life Harmony
My interview with Brian Evergreen on How You Humanize Work in the Age of AI
About Today’s Guest, Dr. Andrew Brodsky
Andrew Brodsky is a communication expert, professor, and author specializing in virtual communication and workplace culture. He is the author of Ping: The Secrets of Successful Virtual Communication, where he shares practical strategies to improve digital interactions, build trust, and boost productivity in an increasingly remote world.
Andrew’s research and consulting help organizations create healthier communication habits that foster connection and well-being. He is active on LinkedIn and Twitter, where he shares insights on how to navigate the evolving landscape of work and communication.
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