We all have to communicate painful or sensitive information at some point in our careers. That is why it is so vital for us to understand the keys to being tactful in life. And, while it’s important, to tell the truth, we need to think about how we do it. Tact allows us to be honest while respecting a person’s feelings.
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“Tact is the art of making a point without making an enemy.”Isaac Newton
When we communicate tactfully, we can preserve relationships, build credibility, and demonstrate thoughtfulness.
In today’s episode of the Passion Struck, John R. Miles examines being tactful and examines how you can develop this important quality.
John discusses how tact and diplomacy are skills centered around an understanding of other people and being sensitive to their opinions, beliefs, ideas, and feelings.
Developing effective tact and diplomacy skills requires practice and good judgment. These skills are not limited to use informal communications, such as in the workplace: tact and diplomacy are also important when developing and maintaining friendships, romantic relationships, and relationships in the family.
What Does Being Tactful Mean?
Being tactful is the ability to have a sensitive conversation in a way that considers other people’s emotions and concerns. When we communicate tactfully, not only do we preserve relationships, but we build credibility. And in addition, we demonstrate thoughtfulness.
Tact is extremely important when you find yourself in a place where you have to give difficult feedback, communicate sensitive information, and say the right thing to preserve a relationship.
Seven Keys to Being Tactful
The following 7 strategies are designed to help you think about how you can plan being tactful and be more diplomatic:
- First focus on knowing the objectives and what success means in this situation
- Consider what the objections might be from others.
- Stay and keep an open mind.
- Listen to the other persons feedback before speaking
- Negotiate. Aim to reach an outcome which results in a win-win situation.
- When possible turn statements into questions.
- If the conversation becomes an arguement, try to give yourself room to respond in ways that help rather than inflame a situation.
Being Tactful Show Notes
- Short story about tact
- Importance of communicating by being tactful
- Seven strategies for being tactful
- Developing techniques for being tactful
- Importance of diplomacy and conflict resolution
Quotes by John R. Miles on Being Tactful
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